Have any questions? Live chat

Writing Blog

How to Receive Positive Customer Feedback

March 17, 2017| Category: Careers in Writing, Freelance Writing, Writer Jobs

Getting positive feedback is actually a science that should not be neglected. It has a significant impact on the writer’s reputation and the ability to take new orders, and it’s not a secret that freelance writers who get positive feedback from customers receive new orders and bonuses from them afterward. When the customer is satisfied, he/she is likely to choose you as a preferred writer for his/her next order, so the question arises, what to do to receive positive feedback from clients?


1. Pay attention to the order’s description. The closer you look at the order’s information, the better you understand what is required as well as whether you can write it. If your experience or qualifications do not correspond to what is required, you may have real problems with the order’s implementation. Moreover, if some information is missing, you should ask for clarifications to follow all the requirements precisely. Otherwise, it will not work. Therefore, you should take only those orders, you are sure you can write well.

2. Use proper business correspondence. Nobody likes coarseness, and customers will not even tolerate inattentiveness to their orders and messages. First of all, freelance writers should remember that it is business, so business correspondence is highly encouraged. Professional writers do not use slang words and phrases as familiarity will not work here. It is essential to learn the basics of writing proper business letters or messages, addressing the recipient as “dear customer” and stating the message’s purpose via the following phrases: could you/would you please, I would be grateful if you could, etc. Formal messages are regularly begun by thanking the customer and end with salutations, such as “yours sincerely” or “yours faithfully.” Besides, if the customer asks you to answer a few questions, you should definitely give a reply. When the writer cannot fulfill such a simple client’s request, then what kind of further cooperation we can talk about. That is why freelance writers are obliged to correspond with customers in case of need and always be polite.

3. Avoid errors in writing. It is obvious that professionalism is a key to positive customer feedback, so you should avoid any mistakes in papers and messages. The most common mistake among new writers is that they usually rely on editors in text proofreading and eliminating stylistic, orthographic, and grammatical mistakes. However, you should not forget that it is your paper and your customer who may receive the unedited version, so it is writer’s responsibility to ensure that the paper is proofread and free of mistakes. Remember that mistakes in writing can be too costly to ignore them. For this reason, freelance writers are welcome to use different dictionaries, grammar guides, and checkers. Thus, you must always check your writing before sending it to the customer.

4. Meet the deadline. Customers are bound by the deadlines, and they get mad if their order is not delivered in time. The reason is that they lose points when sending the paper late, so every customer expects his/her paper to be ready within a mentioned period of time. The writer’s duty is to meet the deadline of the order that is an integral part of the whole process. First, you should ensure all the requirements are clear. Second, it is necessary not to postpone the writing process to the last hours but rather work in advance that provides you with the extra time in case of the blackout or any other problems. Third, realizing you do not manage to cope with the order within its deadline, always inform about it beforehand. Consequently, the deadline should be considered seriously by freelance writers as customers will never leave positive feedback when not receiving orders in time.

The writer’s work is usually assessed on the basis of customer feedback. The company matches it to understand what freelance writers are worth encouraging and what freelance writers should be better monitored. The main ways of receiving positive feedback include meeting the deadline, avoiding errors in writing, using business correspondence, and considering the order’s description before taking it. Everyone should understand that he/she is the creator of own future, and customer feedback depends only on his/her professional approach to work.

"sandwich" approach A+ essay abstract abstract writing academic paper academic paper outline academic papers academic paper writing academic requirements academic sources academic writer academic writing academic writing issues academic writing rules academic writing tips active and passive voice in research writing active voice additive transitions adversative transitions a good book report a good summary AI-generated content AI-generated writing AI detection software tools AI detectors Alternative hypothesis an introduction to academic writing annotated bibliography annotation APA style appeals to trust and connection argument argument analysis argument analysis assignment argument analysis essay argumentative essay argumentative writing argument paragraph arguments article articles a thesis statement become a better writer become a writing guru bias bias-free writing blogs Bloom’s Taxonomy body paragraph body sentences boost academic vocabulary brainstorming business capitalization capitalization rule capitalize capstone paper capstone project career career in writing causal transitions challenges a new freelance writer may face with characteristics of academic writing chronological order citation cite the source clarity in writing clients closing sentences coherent academic writing college essays college writing common mistakes communication in writing comparative essay compare and contrast paragraph complex assignment Complex hypothesis concept map concluding paragraph concluding sentence conclusion conclusion in academic writing conclusion in an essay conclusion writing conduct a search content content writing coordination counterargument Covid-19 creating concluding sentences creating PowerPoint presentations credible resources credible sources customer feedback decode instructions decoding professors’ instructions definition of proofreading descriptive headings descriptive paragraph diagrams difference between a literature review and an annotated bibliography division double quotation marks edit your writing effective conclusion effective headings effective paragraph elements of academic language elements of paper writing emotional appeals Empirical hypothesis essay's conclusion essay mistakes essay paragraph essay pitfalls essays essay structure essays writing essays writing tips essays writitng tips essay writing ethos explain complex concepts expository essay features of academic writing figure figures and tables first-person pronouns flow of ideas free freelance freelance jobs freelancer freelance writer freelance writers freelance writing freelance writing business Google in academic writing graphs handling difficult tasks headings heuristics high-quality papers higher-level headings high grades high school-level composition high school assignments how reading helps you become a better writer how to avoid plagiarism how to write how to write a good film review how to write capstone paper how to write phd hypothesis hypothesis writing important improve writing skills in-text citations incorporation of visuals intellectual property interpret instructions intransitive verb introduction introduction paragraph introductory paragraph italics italics for titles job journal judgmental language language and style literature review Logical hypothesis logos lower-level headings main point of the paragraph make the article engaging meeting deadlines meeting the requirements meet the deadlines methodology methodology chapter methodology section MLA style narrative paragraph non-descriptive heading note taking Null hypothesis objective tone objective writing objectivity online online writers opening paragraph opinion essay order of importance outline outline writing paper outline papers parallelism paraphrase paraphrasing passive voice past simple pathos peer response peer review personal pronouns personal response personal response essay personal response paper persuasion persuasive essay persuasive writing PhD research proposal plagiarism plan for writing planning popular and scholarly sources popular sources positive feedback PowerPoint presentation PowerPoint Presentation tips PPT PPTs presenting data in figures and tables present perfect present simple primary research problems writers face procrastination profession professional freelance writer pronouns proofreading tips qualitative methods quality quantitative methods quotation marks quotation marks for titles quote quoting racist and sexist biases in AI papers reduce word count redundancy redundant reliable sources repetition repetitive sentences repetitive writing reputable sources research research paper research paper in college research paper in high school research paper writing revising an essay rhetoric rhetorical devices rules of academic writing satisfy your customers scholarly archives scholarly materials scholarly sources second-person pronouns secondary research sentence structure sequential transitions Simple hypothesis simplifying complex assignments single quotation marks skills sources spatial order specificity spell checker spelling spelling error spelling rules start writing statistical data in academic papers Statistical hypothesis statistics statistics in academic writing stop procrastinating stress and creativity strong topic sentences structure of an expository essay subheadings subordination success successful academic writing successful papers successful paraphrasing suitable concluding sentences summary summary writing supporting evidence synthesis paper synthesize information synthesize sources table tables tables/graphs/charts task list as a guide techniques for writing summaries techniques to explain a difficult subject tenses in academic writing text structure the contents of the paper the main intention of the assignment thesis statement the structure of body paragraphs thinking levels third-person pronouns time management tips on revising an essay tips to writing a PhD research proposal tips to writing a social science paper token sentences topic of the paragraph topic sentence transitional words transitions transition terms transitive and intransitive verbs transitive verb types of academic texts typical writing problems unique idea use Google for research utilizing AI tools in academic papers vocabulary vocabulary building well-structured essay what writers can learn from reading novels word choice word count work wrap sentences write a conclusion writer writer job write unique texts writing writing a book report writing a film review writing a good PhD research proposal writing an A+ film review writing an essay writing an outline writing a paragraph writing as profession writing a statement writing a summary writing burnout writing clear writing errors writing essays writing fast writing hacks writing job writing mistakes writing mood writing papers writing pitfalls writing process writing skills writing style writing tips written communication skills